Fraud Prevention



Protect Yourself From Fraud

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Password Safety

Enable 2-factor authentication whenever you can. This requires you to enter an extra verification credential before you can access your account.
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Phishing Scams

Beware of emails and phone calls asking for personal information. Scammers have gotten very sophisticated in impersonating businesses you may know. Double-check the send
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Monitor Your Accounts Daily

Ensure only transactions you have authorized are posted. Take caution when shopping online and only give your account number to trusted sources
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Sign up for Text Alerts

Set up alerts so you can be notified of unauthorized transactions or other suspicious activity via text or email immediately. This allows you to spot fraudulent charges quickly

We Never Ask That

SouthWest Bank will never call, text, email, or send links in an email asking for personal information such as social security numbers, access codes, passwords, or account numbers.

If you are unsure, call us directly at 432-552-5000.